PEAK CONFERENCE LLC: ATTENDEE TERMS & CONDITIONS; TERMS OF SERVICE
All Ticket sales shall be subject to the following terms and conditions:
Definition
“Ticket”, “Pass”, “All-Access Pass” means any valid ticket to the Event;
“Attendee” means a person or persons attending the Event with a valid Ticket;
“Exhibitor Ticket” means a valid ticket to the Event purchased or intended to be used by a representative, employee or agent of a vendor with an exhibition booth display within the Event;
“Event” means the 2026 PEAK Conference conference and certain related networking functions, in Las Vegas, Nevada, USA;
“Purchaser” means a purchaser of a valid Ticket to the Event;
“Terms and Conditions” means these terms and conditions described below;
“Ticket” means the right to enter the Event, as granted by us, including but not limited to a press pass, speaker pass, Attendee Ticket and/or a Company Ticket and/or Exhibitor Ticket;
“Venue” means the premises at which the Event will be held;
“We”, “us” or “our” refers to PEAK CONFERENCE LLC, a company registered in Delaware with registration number 10009309 with registered offices at 104 Crandon Blvd., Ste 300-A, Key Biscayne, FL 33149.
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Ticket Payments & Delivery
1.1 In consideration of the Ticket price (as applicable and as advertised on our website), we shall grant the Purchaser a Ticket to the Event, subject to these Terms and Conditions. Purchase of a Ticket and/or entry to the Event shall be deemed to be acceptance of these Terms and Conditions.
1.2 The Ticket price is exclusive of sales tax, which shall be added to the price and paid by the Purchaser in accordance with this clause 1 (Payment).
1.3 We reserve the right to refuse entry to any person who cannot produce evidence of a valid, fully-paid Ticket.
1.4 All Tickets must be paid for in full prior to entry to the Event.
1.5 Following payment, Tickets shall be delivered in electronic soft-copy via email to the email address provided and bearing the Attendee’s name as nominated by the Purchaser. The Ticket acts as a receipt for the transaction and can be used to redeem entry at the Event. A printed hard-copy Ticket or an electronic soft-copy Ticket detailing the reference number can be used to register at the Event.
1.6 The Ticket must be used by the individual named on the Ticket as such. Attendees must produce valid identification on request.
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Conduct at the event
2.1 We may refuse entry to any Attendee who we believe, at our discretion, may have a detrimental effect on the success of the Event, or the well-being of other Attendees.
2.2 We may remove any Attendee from the Event if we reasonably believe the Attendee is behaving inappropriately or has committed another form of misconduct or anti-social behaviour. In the event of such removal, no refunds of Ticket sales will be made.
2.3 You shall not promote any products or services that we may, at our discretion, find to be prejudicial to the image and/or reputation of the Event. Attendees found to be doing so may have their Ticket cancelled and may be removed from the Event.
2.4 No Attendee may host or promote any event purporting or holding itself out to be associated with the Event during the days of the Event, without our prior written approval.
2.5 All Attendees shall comply with all relevant laws and regulations and each Attendee will indemnify and keep indemnified and defend (at their own expense) us against all costs, claims, damages or expenses suffered or incurred by us or for which we may become liable due to any failure by that Attendee or their employees or agents to comply with these Terms and Conditions or any applicable laws and regulations.
2.6 To maintain a professional environment, attendees are prohibited from wearing branded mascot costumes or other overly promotional outfits that draw undue attention to a specific brand, product, or service, unless we have granted express written permission.
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Transfer & refunds
3.1 Tickets are non-refundable and shall only be refundable at our discretion. For the avoidance of doubt, Tickets shall not be refunded in the event that the Attendee is not able to attend due to visa restrictions, of if the Attendee is removed from the Event in accordance with clause 2 (Conduct at the Event).
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Cancellation of alteration by the company
4.1 We may need to cancel or alter the Event schedule, venue and specifications based on factors beyond our control and/or for the safety of Attendees. In the event that such alteration is required, we shall use reasonable endeavours to allow the Event to continue at an alternate venue or to an alternate schedule. However, if no viable alteration is possible, it may become necessary to cancel the Event. We shall not be deemed to be in breach of this Agreement or otherwise liable to you for any such cancellation or postponement, or any failure or delay in performing our obligations under this Agreement for commercial reasons (including but not limited to, an event of force majeure where such event though not directly affecting the Event, may have an adverse effect on the commercial success of the Event).
4.2 We shall give written notice to you of a decision to cancel or postpone the Event as soon as reasonably practicable, and upon receipt of such notice:
4.2.1 in the case of cancellation of the Event
- where you specifically ordered and paid for participation to the Event, you shall be entitled to apply your fee to another PEAK event, provided that the date of such event is less than eighteen (18) months from the date of such cancellation;
4.2.2 in the case of postponement of the Event:
- where the new Event date is less than eighteen (18) months away from the original Event date, you shall be deemed to have accepted the new Event date and may not terminate this Agreement or elect to apply your fee to another of our events;
- where the new Event date is more than eighteen (18) months, but less than twenty-four (24) months away from the original Event Date, elect to apply your fee (whether or not paid to us) to another of our events, provided that the date of such event is not greater than twenty-four (24) months from the date of postponement.
- where the new Event date is more than twenty-four (24) months from the original Event date, terminate this Agreement.
4.3 Where you elect to terminate the Agreement in accordance with the rights granted in clause 4.2, we reserve the right to refuse any refund, in our sole discretion, and in any event any refund to you shall be reduced by the reasonable expenses already incurred by us.
4.4 We shall not be deemed to be in breach of this Agreement or otherwise liable to you for any failure or delay in performing our obligations under this Agreement as a result of an event or series of connected events outside our reasonable control (including, without limitation, acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts or threats of terrorism, strike action, lock-outs or other industrial action or a pandemic, epidemic or other widespread illness).
4.5 We may change or modify these Terms and Conditions from time to time with or without notice to Purchasers or Attendees. Updated Terms and Conditions will be published on our website.
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Insurance & Liability
6.1 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement.
6.2 Attendees shall be responsible for any damage caused by them to the Venue, allocated space, property or the furnishings and equipment therein by any act, default or neglect of the Attendee and shall pay to us on an indemnity basis the amount required to make good or remedy any such damage.
6.3 To the extent permitted by law, we shall not be liable for any special, indirect, consequential or pure economic loss including but not limited to loss of profits, loss of business, depletion of goodwill and/or similar losses. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of these Terms and Conditions shall be limited to the value of the Ticket only.
6.4 We will not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought into the Venue by any Attendee. Cloakrooms are provided for the convenience of the Attendees and guests but any property deposited there is entirely at the Attendee’s risk. We, and our suppliers, will endeavour to assist Attendees with storage of their equipment or property but we exclude liability for the loss or damage of those items or property.
6.5 You acknowledge that PEAK Conference LLC are not the manufacturer or original supplier of the property used at the Event; accordingly, no condition, warranty or representation of any kind express or implied is or has been given or made in respect of such property by us (other than those contained in this Agreement).
6.6 Each Attendee shall be responsible for taking out and maintaining appropriate insurance in relation to any risks under or in relation to this Agreement or its attendance of the Event, including personal injury insurance.
6.7 You agree to hold PEAK Conference LLC harmless from any and all claims, loss or damage to my personal property, liabilities and costs, including attorney’s fees, as a result of your participation in the Event, including travel to and from the Event (including air travel) or any events incidental to the Event.
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Force Majeure
7.1 We shall not be in breach of these Terms and Conditions if we do not provide any services or the Event due to the following circumstances:
7.1.1 Industrial action by the staff of one of our suppliers;
7.1.2 Fire, lightning, explosion, riot, civil commotion, malicious damage, extreme weather conditions, storm, flood, burst pipes, earthquake, terrorism and the Venue being damaged or destroyed; or
7.1.3 Breakdown of machinery, or any failure to supply the Venue with gas, electricity, water and so on, outside of our control.
7.2 In the event of any such event described in clause 7.1, we will use reasonable endeavours to allow the Event to continue, but may be required to cancel the Event (as described above), particularly if the health and safety of Attendees may be at risk.
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Food and beverage
8.1 No food and beverage may be brought into the Venue by any Attendees for the consumption on the premises, unless the prior consent of us has been obtained and if any corkage if (if required) has been paid.
8.2 You will not consume, sell or give away, from any Exhibitor Stands or part of the Venue, any articles of food, drink or tobacco, other than those supplied by the Venue Owner, or its appointed catering contractor, unless agreed by the Organizer.
8.3 If you are to engage in drinking any alcoholic beverages you must do so in the designated areas, otherwise you are at risk of being fined.
8.4 As per Nevada Law, the legal age for drinking is 21. To ensure compliance with this law, all attendees who wish to purchase alcohol at the event or any side events organized by PEAK will be required to provide a valid form of identification to verify that they are at least 21 years old. Our staff reserves the right to ask for identification from any attendee and to refuse alcohol purchase to anyone who cannot provide a valid form of identification upon request.
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Photography, audio and video
9.1 By attending the Event you acknowledge and agree that the Event (or any part of it) may be photographed or recorded by use of our partners. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the Event, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.
9.2 You agree to permit us to take your photo upon collecting your Ticket at the Event. This photo may be used by us for security purposes during and after the Event.
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Miscellaneous
10.1 The organizers reserve the right to make changes to the event program and schedule at any time without prior notice. In the event that a speaker or performer cancels, the organizers will make reasonable efforts to replace them with a similar speaker or performer. However, the organizers do not guarantee the appearance of any particular speaker or performer and will not be liable for any refund requests arising from their absence.
10.2 The event is open to attendees aged 16 and above. Any attendee under the age of 16 must be accompanied by an adult or have explicit permission from a legal guardian or parent. By registering for the conference, attendees confirm that they meet the age requirement and understand that any violation of this policy may result in denial of entry to the conference without refund.
10.3 No other terms shall apply to this Agreement and these terms contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. Each Purchaser and Attendee confirms that in accepting these Terms and Conditions they have not relied on any representation that is not expressly included herein and agree that they shall have no remedy in respect of any misrepresentation which has not become a part of these terms.
10.4 If any part of these Terms and Conditions herein are deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms.
10.5 These Terms and Conditions are governed by the law of Delaware, and is subject to the exclusive jurisdiction of the courts of Delaware.
Terms of Service: Privacy Policy
Peak Conference LLC (“Company”) is committed to protecting the privacy of the information you share with us when you access and use our websites, attend our physical or digital events, and other offerings herein referred to as (the “Services”). This policy describes how we collect, use and share personally identifiable information or personal data (collectively, “PII”) you provide to us when you register or contract with us to receive Services.
This policy may be supplemented by additional privacy terms or notices disclosed to you in connection with your registration for or receipt of Services.
WHAT WE COLLECT & METHOD OF COLLECTION
We collect PII and anonymous information from you in the course of your use of the Services, including your subscription or registration for any of our digital or in-person offerings such as newsletters or promotions, your participation in a survey, registration (either free or paid) for an event, or communication with us regarding the Services.
The categories of PII that we collect include commercial information; internet or other electronic network activity, geolocation data; professional or employment information; education information; and inferences drawn from any of the above.
We may collect and process PII as follows:
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Information You Give Us – We collect your email address, name, postal address, phone number, demographic information (such as your gender and occupation) as well as other information you directly give us through our Services.
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Information We Get From Others – We may receive information about you from other sources that are not affiliated with the Company and add that to the information you have provided to us. This information might be public information or data you provided to others with authorizations to share it with third parties.
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Information Automatically Collected – We automatically log information about you and your computer. For example, when visiting our Services, we log your computer operating system type, browser type, browser language, IP address, and navigation history, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Services.
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Cookies – Like most website operators, we use “cookies” (small data files stored on your hard drive by a website). We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with our Services.
USE OF YOUR PII
We may use your PII as follows:
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For Your Benefit – We use your PII to provide you with Services and information that you have requested from us or that we think may be of interest to you; to respond to comments and questions and provide customer service; to make recommendations for meeting individuals or companies; and to communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners. Additionally, we will include your PII when creating a profile for you. We keep your profile up to date by adding information about your registrations or subscriptions, the events you attend, the content you access, how you interact with our offerings, and the like.
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To Improve Our Business – We will use your PII in order to ask for your input to help in our research about our Services. We may also send your PII in confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. We may link or combine your PII with the PII of others in connection with our business.
SHARING OF YOUR PII
Some collection, use, or sharing of your PII may be considered “processing” for purposes of the General Data Protection Regulation 2016/679 (“GDPR”). We process (as that term is defined in the GDPR) and may share your PII as follows:
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With Your Consent – For example, to share PII with others for their own marketing uses.
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With Sponsors – If you engage with sponsored content, attend sponsored sessions, or opt into offers, your PII may be shared with the relevant sponsors. We’ll always strive to link to applicable sponsor privacy policies.
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In Connection With Our Business – We may share your PII with vendors, partners, or in the case of mergers, acquisitions, or similar transactions. We also may share PII for marketing and analytics purposes.
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For Legal or Safety Reasons – Including compliance with law, enforcement of our rights, or emergency protection of people and property.
Some instances of sharing may be considered a “sale” under the California Consumer Privacy Act (CCPA). Categories of PII shared in the preceding 12 months include commercial info, geolocation, employment, education info, and related inferences.
We may also share aggregated and/or anonymized data with others for their own uses.
RETENTION OF PII
We retain your PII as long as necessary to provide Services, support legitimate business needs, or comply with legal obligations. Once that period has passed, we will securely delete or anonymize the data.
TRANSFER OF PII
If you are a resident of the EU, please note that your data may be transferred to the United States. Peak Conference LLC is based in the U.S. and any cross-border transfer of PII will be done in compliance with applicable laws and/or your consent. The data controller for activities described herein is Peak Conference LLC.
YOUR RIGHTS
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Cookies – Manage via your browser settings.
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Marketing Communications – Opt out using links in our emails. Some non-marketing communications (e.g. event confirmation) may still be sent.
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Rights Under Data Protection Laws – You may request:
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Information about your PII
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Correction or deletion
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Restriction of processing
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Withdrawal of consent
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Data portability
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Lodging a complaint
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To exercise these rights, contact us at support@peakconf.com. We’ll respond within 45 days unless otherwise required by law.
THIRD PARTY PRIVACY POLICIES
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies. Please review those independently.
CONTACT INFORMATION
Have questions or concerns about this policy? Email us at support@peakconf.com.
Address:
PEAK CONFERENCE LLC
104 Crandon Blvd., Ste 300-A
Key Biscayne, FL 33149
CHANGES TO THIS PRIVACY POLICY
We may update this policy at any time. If we do, the “Last Updated” date will reflect the change, and continued use of our Services constitutes acceptance.
Last Updated: October 21, 2025
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