Job Title: Event Operations Manager

 

About the Company

 

At PEAK, we’re not just organizing events; we’re pioneering the future of SportsTech conferences. Every presentation is a masterclass designed to ignite minds, every handshake sets off sparks of opportunity, and every conversation fuels meaningful growth. Our immersive, unforgettable experiences put human connections at center stage, setting a new standard for what a conference can and should be. We’re here to redefine value—crafting events that are high-octane, hyper-relevant, and unmistakably transformative for attendees, exhibitors, and sponsors alike.

 

Our event is for those building the future in SportsTech, and the event experience will reflect this. Think concert style stages with LED, state-of-the-art lighting. Think of an interactive exhibition flowing with incredible products and services that feels like Times Square. Think live demos of the latest and greatest tech, vibrant networking areas and night events that feel like a Golden Globes afterparty.

 

Why This Role Matters

 

As our Event Operations Manager, you own the entire production process—from design and logistics to execution. Your role ensures every detail, from check-in stations to main-stage presentations, contributes to a high-impact event experience. By transforming empty spaces into engaging environments, you’ll captivate industry leaders and elevate the standard for professional gatherings.

 

Key Responsibilities

 

• Own the Full Production Cycle: Drive the creation, management, and execution of event timelines, ensuring seamless alignment between teams and suppliers
• Transform Spaces into Experiences: Oversee all aspects of event production, including venue relationships, stage builds, exhibitor layouts, on-site signage, event staffing, food & beverage (F&B), and other details, infusing a compelling sense of story and brand identity
• Ensure Operational Excellence: Maintain precise budgeting, scheduling, and compliance. Guarantee health and safety standards and champion top-quality materials, designs, and services
• Tough Negotiator: Leverage strong negotiation skills to reduce costs, delay payment schedules, minimize room block requirements, and optimize financial efficiency without compromising quality
• Adaptability: Respond in real time to on-site challenges, approve last-minute changes, coordinate with contractors, and ensure smooth exhibitor installations
• Continuous Improvement: Gather feedback from attendees, sponsors, and team members to drive future enhancements and push the boundaries of event experiences

 

Pre-Event Responsibilities

• Maintain and distribute production schedules and contracts
• Manage the design, production, and delivery of key event components:
• Registration
  • Food & Beverage (F&B)
  • Venue Liaison
  • Stages
  • Exhibition Layouts
  • Internal and External Signage
  • Print Materials
  • Event Staffing
  • Event Host City Relationships
• Source venues and manage health and safety requirements
• Support the Sales Director with the design, production, and delivery of all sponsored areas
• Handle administrative tasks such as preparing documents, team communications, data monitoring, and compiling reports
• Maintain and manage the live budget throughout the planning process, reconcile post-event finances, and close financial books efficiently
• Handle and file booking confirmations and invoices while tracking them within the live budget
• Conduct research and obtain quotes for suppliers, venues, staffing, and other requirements
• Manage relationships with external suppliers to build long-term positive partnerships
• Propose creative ideas to enhance the attendee, exhibitor, and sponsor experience

 

Onsite Event Responsibilities

 

• Act as the primary point of contact for all build contractors, signing off on any onsite changes or updates
• Assist the leadership team and Sales Director in delivering excellent customer service to attendees, exhibitors, and sponsors
• Oversee health and safety for the event site, ensuring a safe environment for staff, attendees, exhibitors, and sponsors
• Manage the exhibition installation process to ensure smooth setup and live-show operations
• Conduct regular check-ins with onsite departments to ensure readiness and resolve any issues
• Inspect all areas of the build, signing off with contractors before doors open to exhibitors or attendees
• Collate feedback and report any issues or problems to improve future events

 

What Makes You a Fit

 

• 3+ years in event operations or event production management—preferably at large-scale events
• Experience in a production or event operations manager level for conferences and tradeshows that have been held in New York, Las Vegas and or Miami
• A proven history of curating top-tier experiences by blending creativity with systematic efficiency
• Excellent cross-team communication skills, budget management prowess, and a calm, solutions-focused attitude under pressure
• Experience with AI tools a bonus

 

Work Environment

 

Fit work around your life. Enjoy the flexibility that comes with working from home? We use virtual offices, so depending on where in the world you are based, home is your workspace.

Enjoy the fruits of traveling while working remotely. As long as your work is done on schedule, we don’t mind where you do it.

 

Applications close: January 31, 2025. We are looking for the right person so we will schedule interviews ahead of the cut-off date if your application stands out.

 

Ready to Make Your Mark?

 

If you’re ready to transform your operational expertise into unforgettable experiences at PEAK, apply now!

 

Contact:
Chad Wilton, CEO
chad@peakconf.com